Booking Terms and Conditions

How to book
Tour can be booked:
• from our travel agency website www.tripity.eu,
• by e-mail,
• by phone.
Booking tour is necessary to note:
• name of tour,
• tour language,
• number of people,
• tour starting time,
• tour starting place (for example: hotel name),
• Your first and last name,
• Your contact details (e-mail and phone number).

After the completion of our reservations our team will contact you within 24 hours by sending on your e-mail a confirmation of your order. In case if you have not received an order confirmation, please contact us by phone (+372 53 00 18 33).

We accept bookings every day – 24 hours a day, 7 days a week!

Payment
You can pay for your tour:
• by cash in the euro no later than directly before the start of the tour,
• by credit card directly before the start of the tour (require advance notice),
• by bank transfer to our bank account
(SEB Pank, IBAN: EE161010220228920224, SWIFT kood/BIC: EEUHEE2X).

Change booking
In case if you have any desire to change or add anything new to the approved tour, please inform us as soon as possible. We will do our best to make your wishes inflate!

Cancellation
Up to five days before the tour start cancellation is free.
48 hours before the tour start 50% of full tour cost.
24 hours before the tour start 75% of full tour cost.
On the day of tour start 90% of full tour cost.